Terms and Conditions
In addition to the rights granted by relevant State and Federal laws and in particular the Trade Practices Act 1974 and corresponding State Fair Trading legislation, Sunshine Furniture warrants that any product supplied is free of manufacturing & material defects for a period of up to 1 year from the date the goods are received, and reserves the right to have any part of a defective product repaired or replaced at our discretion, this is provided that the defect is not a result of normal wear and tear, or a natural characteristic of the material used.
This Warranty is subject to the Product being cared for in accordance with the relevant furniture care instructions supplied by Sunshine Furniture and as displayed on our web site, or as labelled on the product.
Warranty claims will only be accepted if the purchaser can provide their original receipt of purchase.
The company’s liability is limited to the repair or replacement of goods only.
The warranty is extended to the original purchaser at the original delivery address only.
Claims will not be accepted under the warranty for damages caused by accidental, negligence, or improper handling of goods. This also includes damages such as rips, tears, scratches and dints as a result of misuse and is not covered under warranty. This also extends to the improper use of chemicals, solvents, and damages caused by exposure to extreme heat or sunlight. Claims for goods used for commercial or outdoor purposes will also be excluded from the warranty.
The purchaser must at there own expense return to the store any defective goods or bear the cost of transporting the product to and/or from the specified place of repair or replacement. The company reserves the right to determine whether the goods fit within the warranty claim and will determine if the goods shall be repaired or replaced.
All costs will be charged to the purchaser for services not covered within a valid warranty claim including on site inspections, if required.
In addition to the warranty, Sunshine Furniture offers a 10 year limited frame warranty on most our sofas which warrants the frame to be free from defects in materials and workmanship, and a 2 year limited warranty on reclining mechanisms and sofa bed mechanisms.